Winning is great — but actually getting your money is what matters. 18ji processes all withdrawals in Philippine Peso, with multiple local payment channels available for players across the Philippines.
Available Payment Methods
18ji supports the payment channels that Filipino players actually use — local bank transfer, online banking, and registered Philippine e-wallet services. All transactions are in PHP.
Send and receive funds directly between your Philippine bank account and your 18ji wallet. Supports major local banks.
Use your bank's mobile app or online portal to transfer funds. Fast and familiar for most Philippine bank account holders.
Philippine e-wallet option for eligible 18ji transactions. Processed as a standard e-wallet transfer in PHP.
Another local Philippine e-wallet option supported for eligible deposit transactions on the 18ji platform.
How to Submit a Withdrawal
The withdrawal process on 18ji is handled through your account dashboard. Here's the step-by-step flow from submitting a request to receiving your PHP.
Access your account through the 18ji website or mobile app. Make sure your account is fully verified (KYC complete) before submitting a withdrawal request. Unverified accounts cannot process withdrawals.
Find the Wallet or Cashier area in your account dashboard. This is where all your financial transactions — deposits, withdrawals, and balance history — are managed.
Click on the Withdrawal option and select your preferred payment channel — bank transfer, online banking, or another available method. The available options will be displayed based on your account and verified payment details.
Enter the amount in Philippine Peso you wish to withdraw. Confirm that your destination bank account number or registered e-wallet details are correct. Double-check before submitting — errors in account details can cause delays.
Once submitted, your withdrawal request enters the processing queue. You'll receive a confirmation in your account. Processing times vary by method — bank transfers may take longer than e-wallet transfers. Check your account for status updates.
Before You Withdraw – Checklist
Processing times vary by payment method. The table below shows typical ranges for each channel. Actual times depend on your bank or service provider, and may be longer during peak periods or if additional verification is required.
| Payment Method | Type | Typical Processing | Currency |
|---|---|---|---|
| Bank Transfer | Local PH Bank | 1–3 Business Days | PHP |
| Online Banking | Mobile Banking App | Same Day – 1 Day | PHP |
| InstaPay / PESONet | Interbank Transfer | Near Real-Time | PHP |
| E-Wallet Transfer | Local E-Wallet | Same Day | PHP |
Processing time estimates are general guides. Actual times may vary. Log in to your account for current processing information applicable to your specific withdrawal method and amount.
Getting your winnings out should be as smooth as putting money in. 18ji has built its payment infrastructure around the Philippine banking ecosystem, so the methods available to you are the ones you already use for everyday transfers — your Metrobank, BDO, or UnionBank account, your registered GCash or Maya wallet, or the interbank channels you rely on for regular online payments.
That said, there are a few things worth understanding before you submit your first withdrawal request, especially if you're new to online gaming platforms. Getting these right from the start means fewer delays and a smoother experience every time you cash out.
18ji requires all players to complete KYC (Know Your Customer) identity verification before any withdrawal can be processed. This is standard practice for all legitimate real-money gaming platforms — it protects you as much as the platform. KYC typically involves submitting a valid government-issued ID (such as a Philippine passport, driver's licence, or national ID) and confirming your personal details match your registration information.
Players who skip or delay KYC will find their withdrawal requests held until verification is complete. The best time to complete it is right after registration, before you ever need to withdraw. That way, when your winnings are ready, there's nothing in the queue except your request.
18ji only processes withdrawals to accounts registered in the name of the account holder. This means you cannot withdraw to a bank account or e-wallet belonging to someone else — a friend, a family member, or any third party. This policy exists to protect all players from fraud and to comply with standard financial verification requirements.
Make sure the bank account or e-wallet you register with 18ji is active and in your own name. If your details change — for example, if you switch banks — update your payment information in your account before submitting a withdrawal to the new account.
If you have an active promotion or bonus on your account, your withdrawable balance may be affected by wagering requirements. Most bonuses on 18ji come with a playthrough condition — you need to wager the bonus a certain number of times across eligible games before the resulting winnings are available for withdrawal. Until those conditions are met, the bonus portion of your balance is not withdrawable.
Your account dashboard shows your current balance split between withdrawable funds and locked bonus amounts. Always check this before submitting a withdrawal request to avoid confusion about why the available amount is lower than your total balance. For more information about active promotions, visit the Promotions page.
As a general principle, 18ji aims to return funds via the same channel used for the original deposit where possible. This means if you deposited via online banking, your withdrawal will typically go back to the same bank account. If you deposited via a local e-wallet, your withdrawal may follow the same path.
This isn't always a fixed rule — your account's cashier section will show what's currently available for your specific situation. What remains constant is that all transactions are in Philippine Peso, and neither credit cards nor any cryptocurrency are accepted or used for any 18ji financial transaction.
Most withdrawals process within the timeframes shown in the table above. However, delays can occur for a few reasons: your KYC documentation is under review; your request was submitted during a high-volume processing window; additional verification was triggered for security purposes; or there's a discrepancy between your account details and your payment destination.
If your withdrawal hasn't appeared within the expected timeframe, the first step is to check your account's transaction history to confirm the request was submitted successfully and note the status shown. If it's still showing as pending beyond the typical window, contact the 18ji support team through the contact details in your account for a status update.
The same channels available for withdrawal are generally used for deposits too. Philippine online banking, bank transfer, and registered e-wallet options let you fund your 18ji account in PHP. Deposits typically process faster than withdrawals — funds are often available in your wallet shortly after the transfer is confirmed, depending on the method used.
Players in Manila, Cebu, Davao, Quezon City, and anywhere else in the Philippines can use the same set of payment options regardless of their location — as long as they have an active Philippine bank account or registered e-wallet in their own name.
Using the 18ji App: Deposits and withdrawals can be managed entirely through the 18ji mobile app — the full cashier is available on Android and iOS. Check the App page for download details.
Responsible Banking Reminder: Only deposit amounts you are prepared to spend as entertainment. Do not chase losses with additional deposits. Winnings are not guaranteed. If gambling is affecting your finances or relationships, visit the Responsible Gaming page for guidance.
Log in to your 18ji account to view your balance, submit a withdrawal, or check your transaction history.
Log In NowKYC verification protects your account and ensures your winnings reach you — and only you. Required before any withdrawal is processed.
Only deposit what you can afford to lose. Winnings are not guaranteed. Set limits before you play. Responsible Gaming