Your personal information is handled with care at 18ji. This policy explains exactly what data we collect, why we need it, and how we keep it secure.
Last Updated: January 2026Six principles that guide how 18ji handles your personal data every single day.
All data sent between your device and 18ji's servers is protected by SSL encryption. Whether you're logging in from Manila or Davao, your connection stays private.
We collect identity documents for age verification and fraud prevention only. Your KYC data is stored securely and never used outside of compliance requirements.
18ji does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within the platform.
One-time passwords and secure session management add an extra layer of protection to your account. You control who can access your login.
We're upfront about what we collect and why. Every category of data we hold is covered in this policy with a clear explanation of how it supports your experience.
You can request a copy of the personal data we hold about you at any time. Contact support and we'll provide what we have on file in a timely manner.
Table of Contents
This Privacy Policy explains how 18ji ("we", "our", or "the platform") collects, stores, uses, and protects the personal information of players who register and use the 18ji platform at 18ji.net.
We take privacy seriously. Every Filipino player who creates an account on 18ji entrusts us with personal information, and it's our responsibility to handle that information with care, transparency, and security. This policy tells you exactly what we do — and what we don't do — with your data.
By registering an account or using any part of the 18ji platform, you acknowledge that you have read and understood this Privacy Policy. It should be read alongside our Terms and Conditions.
We only collect information that is necessary for running a secure and functional online gaming platform. The categories of personal data we collect include:
We collect only what we genuinely need. If a piece of information isn't necessary for operating your account or meeting a legal obligation, we don't ask for it.
The information we collect is used for the following purposes:
We do not use your personal data for unsolicited third-party marketing. If we send you any promotional communications from 18ji, you can opt out at any time through your account settings or by contacting our support team.
Before processing your first withdrawal, 18ji requires players to complete a Know Your Customer (KYC) verification. This is a standard requirement across online gaming platforms and exists to protect you as much as it protects the platform.
KYC verification typically requires:
Documents submitted for KYC are stored securely and accessed only by authorised personnel handling verification. They are not shared with marketing partners or used for any purpose outside of compliance.
In some cases, we may request additional documentation if your account shows unusual transaction patterns or if we need to confirm details that cannot be verified from the initial submission. If this happens, our support team will reach out via your registered email address.
All financial transactions on 18ji are processed in Philippine Peso (PHP). We support local payment methods including GCash, Maya, and Philippine bank transfers. Credit cards and cryptocurrency are not accepted on this platform.
We store records of your transaction history — including deposit amounts, withdrawal requests, and the payment channels used — for the purposes of account management, dispute resolution, and legal compliance. Full payment credentials (such as bank account numbers or e-wallet PINs) are never stored on our servers.
Transaction data is retained for a period required by applicable Philippine financial and gaming regulations, after which it is securely deleted or anonymised.
18ji uses cookies and similar technologies to keep the platform running smoothly and to understand how players use the site. These help us maintain your login session, remember your preferences, and analyse overall usage patterns.
The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect how some parts of the platform work, but your account and gaming access will not be permanently impacted.
18ji does not sell or rent your personal data to any third party. We may share limited information with trusted service providers who support the operation of the platform, but only under strict conditions:
All third-party service providers we work with are required to handle personal data securely and in line with applicable data protection standards. They are not permitted to use your data for their own purposes beyond the service they provide to us.
We keep your personal data for as long as your account is active and for a period thereafter as required by applicable regulations. The specific retention periods vary by data type:
Once data is no longer needed and the required retention period has passed, it is securely deleted or irreversibly anonymised.
As a player on 18ji, you have rights regarding the personal data we hold about you. Here's a summary:
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal data we hold about you. |
| Correction | Ask us to correct any inaccurate or outdated information in your account. |
| Deletion | Request deletion of your personal data, subject to legal retention obligations. |
| Restriction | Ask us to limit how we use your data in certain circumstances. |
| Objection | Object to specific uses of your data, such as promotional communications. |
| Portability | Request your data in a commonly used, machine-readable format. |
To exercise any of these rights, contact our support team at [email protected]. We aim to respond to all valid data requests within 30 days.
18ji uses industry-standard security practices to protect your personal data from unauthorised access, loss, or misuse. These include:
No system is perfectly impenetrable, but we take every practical step to minimise risk. Using a strong, unique password and enabling OTP on your account significantly reduces the chance of unauthorised access.
If you suspect that your account has been compromised, change your password immediately and contact our support team. 18ji will never ask you for your password via email, SMS, or any messaging platform.
18ji is strictly an adult platform. You must be at least 21 years old to register and use the platform. We do not knowingly collect personal data from anyone under the age of 21.
If we become aware that a minor has created an account or submitted personal information, we will close the account immediately and delete all associated data. Age verification is part of our KYC process precisely to prevent this from happening.
If you believe a minor has registered on 18ji using false information, please contact us at [email protected] so we can investigate and act accordingly.
We may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or how we operate. When significant changes are made, registered players will be notified via an on-platform message or by email, with the effective date clearly stated at the top of this page.
We recommend reviewing this page periodically to stay informed. Continued use of the platform after any update takes effect will be treated as acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your information is being handled, you can reach our team at:
Privacy & Data Requests
[email protected] — please include "Privacy Request" in the subject line.
We aim to respond to all data-related enquiries within 30 days.
Now that you know how we handle your data, you can game with full peace of mind. Create your account and enjoy slots, live casino, betting, and eBingo in a secure environment built for Filipino players.
18ji is strictly for players aged 21 and above. Please gamble responsibly and within your means.